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Business Profile

Concert Promoters

Country Thunder

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concert Promoters.

Information and Alerts

BBB RatingNot Rated

Reasons for rating

  • This business is not currently rated. BBB has recently received numerous complaints against this business, and will issue a rating after it has fully evaluated them.

Alert Details

This business has 1 alert.

Alert

This
company has a pattern of complaint concerning refund/exchange issues.
Specifically, consumers allege that refunds for a canceled event have not been
processed within the promised 30-day time-frame. Consumers report prolonged
delays, lack of communication, and inconsistent refund practices. Some
consumers report waiting over 60 days despite repeated calls, emails, and live
chat attempts. Other consumers report refund amounts range from hundreds to
thousands of dollars, leading to significant financial distress.


On December
13, 2024, BBB contacted the company to request their voluntary assistance in
eliminating the pattern of complaint.
This aspect
of the business profile will be updated when additional information becomes
available.


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