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Business Profile

Handyman

Go-Get-Em Handyman

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/09/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a deck partially rebuilt in Oct-Nov 2021, by ***** ***** who owns Go get em handyman. With in 6mths, the deck started falling apart. I paid $6K AND DISABLED. The railing is unsafe, not braced correctly, half the deck boards only had 2 nails, the side banister main posts are not even. One corner post dropped 8inches because it was mounted by screws just to the sides. No notch cut to attach to the decking. I originally filed with the state and his response was "I didn't have experience to determine if the job was correct", however, I know that things shouldn't be falling apart after 6 mths. I have yet heard anything from the state. I only asked for 1/2 of the money back, because I felt I could use most of the material. Since this has been dragged out....more damage and unusable material has increased. The gate that was also built, sagged after 3weeks. I am unable to open or close it myself. I tried calling and texting *** *****, who would never respond, until I texted that I would file a complaint against him. He finally replied with "I Was going to call you tomorrow, but you treated my license, so good bye". A friend has taken brackets to hold the banisters together. But its not solid. And the deck is about 10 foot from the ground. This guy takes advantage of single women. Even his partner (builder) said he was hot headed. Mr Craig also claimed I kep making changes. This is no true. I had several projects and since it took them longer than promised, I said I would contact him in the spring. Unfortunately, the contact wasn't for more work, but for my deck falling apart. I have had several men come out and was in shock at the poor job and what I paid for. I now believe $3,000 refund is reasonable.

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