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Business Profile

Business School

Sincere Healthcare Institute LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/11/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I enrolled in this school for the *** program. I have paid a total of six hundred dollars for this program. The program was scheduled to be online and in person for the lab portion. I have never been given a receipt for the money I paid for the class. CPR was included in the price of the program but was never taught to me. The program ended in July 9, 2023. I was never read nor informed of my tuberculosis results. While in the lab portion of the class there were numerous disruptions and I was not able to learn. I have reached out to the school for my bill and I informed the school that I did not grasp the learning part or the lab portion. I was informed that I could not complete my clinicals because I had not paid in full. What am I paying in full? I have never been presented with a bill and I do not feel that I have learned anything from this school. I want my six hundred dollars refunded back to me because this program is a joke. Now the owner of the school states that CPR training will be provided this Thursday from 9-1pm but that does not work for me because I work a job in the day. She also states that she wants to do an exit interview on this Wednesday evening which does not work for me because I have enrolled in a real school in the evenings to get the training and schooling that I need to succeed in the medical field. I feel as though the owner misrepresented her business and stole my money because I did not learn anything and what was promised to me as a student was a lie. I want my money back, I tried to reach out to the school but my calls were never returned. Please help me get a resolution.

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