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Business Profile

Carry Out Food

Wendy's

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carry Out Food.

Reviews

This profile includes reviews for Wendy's's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Wendy's has 60 locations, listed below.

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    • Wendy's

      1775 Moriah Woods Blvd Ste 5 Memphis, TN 38117-7125

    • Wendy's

      2554 Mt. Moriah Rd. Memphis, TN 38115

    • Wendy's

      3196 Austin Peay Hwy. Memphis, TN 38128

    • Wendy's

      5541 Poplar Ave. Memphis, TN 38119

    • Wendy's

      4605 Poplar Ave. Memphis, TN 38117

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromJennie C

      Date: 06/04/2024

      1 star

      Jennie C

      Date: 06/04/2024

      The Wendys on ************ in ************ will overcharge their customers because they dont go by prices on their menu sign. Beware!

      Wendy's

      Date: 06/12/2024

      We are very sorry to hear about your experience at Wendys. We take all complaints seriously and value our customers feedback. ********************** strives to ensure all our menu boards, both inside and outside, reflect current menu items and prices. After investigating your complaint, we found there was a recent price update to an item and our drive-thru menu board did not reflect the new price for a very short period. We have taken steps so this doesnt happen in the future. We understand that our error has caused you inconvenience, and for this, we sincerely apologize. We urge all our customers to contact the store manager if you are dissatisfied with your Wendys experience.
    • Review fromChristina S

      Date: 12/25/2023

      1 star
      My family had an unfortunate experience while visiting a Wendy's located **** Winchester *******, **. My husband purchased 3 chicken sandwich combos (2 spicy chicken and 1 regular). He did not receive a receipt for his transaction but transaction totaled $35.61 at approximately 1pm on 12/24/23.When he arrived home with our meals one of the chicken sandwich combos had a sandwich that was not edible-you could not bite through the center of the sandwich no matter how I tried to. I was reluctant to return the meal but my husband insisted that I do.I went back to the restaurant with my 2 year old son in hand and informed the cashier there was an issue with my meal and that I would like sandwich and fries to be replaced and also wanted to order 2 more items. The young man who received my response relayed to a woman who was apparently the manager and she told him "to tell me she's not {refunding or remaking} the sandwich because I ate most of it." I said "I ate the part that was edible then I realized there was no way I would be able to finish it because it was rubbery."She then came to the front to interact with me directly and was immediately insensitive and offensive. There was a great deal of verbal interaction with the woman whom did not identify herself. There is a great deal of concern that food is being served that isnt being prepared properly to be consumed by customers. This is a clear opportunity for coaching and re-evaluating customer service within this business. No receipt given for the transaction. No apology for the poor quality. No name given by the assumed manager (black, plus size woman). No fair offering for meal or service experience. No answer when calling the locations phone number.

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