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Business Profile

Custom Logo Apparel

Your Shirts Ink'd

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Logo Apparel.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/19/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    From: Infinum Digitizing Your One Stop Shop Solution <***************************>

    Sent: Saturday, March 16, 2024 4:33 PM
    To: info <************************************>
    Subject: Urgent Action Required: Report of Scam and Fraudulent Activity
    Importance: High

    Dear Respected Authority,

    I am reaching out to you with a matter of urgency regarding a recent scam and fraudulent activity that I have unfortunately fallen victim to. I believe it is imperative to bring this situation to your attention in hopes of preventing further harm to others.

    The individual in question is *********************, purportedly associated with the company "Your Shirts Ink'd Custom Printing." He operates under the email address ********************* and can be contacted via phone at ************. ************** resides at **********************************************************

    I became involved with ************** under the guise of a business transaction, only to discover later that it was a fraudulent scheme aimed at deceiving unsuspecting individuals. The details of the scam include false promises, failure to fulfill payment obligations, and continuous abusive behavior towards us. Despite our efforts to resolve the matter amicably, ************** has resorted to giving negative remarks and abusing us.

    I want to emphasize that our company, Infinum Digitizing, has been serving the ** market for the last 6 years with dedication and integrity. We have built strong relationships with more than 100 regular clients in *******, and our reputation speaks for itself. This incident with ************** does not reflect our commitment to providing quality services and maintaining the trust of our clients.

    I am attaching all relevant proofs, evidence, personal and company details, as well as invoices for our dues, for your review. Any assistance you can provide in resolving this matter would be highly appreciated.

    Numerous times have been requested regarding our payments but either we were absolutely neglected or abused straight away so at last i wholeheartedly hope you would have it paid someday in the future and taking all major actions against him.

    We look forward to your generous support and sincere assistance getting our due payments from *********************.

    Best Regards,
     ************
    Owner Infinum Digitizing

    www.infinumdigitizing.com
    www.infinumpatches.com

    *************)
    Skype: Infinum Sol 

    ***************************
    *******************

    Business Response

    Date: 04/03/2024

    We are here because this is a person one that did do a job but when the product arrived it was not of great quality nor what I asked to be done. This person did provide some good work but to what he is asking payment for now was not what I asked for and it also came late after the event for which I was ordering it for. He provided a screen shot of messages and to him own admission I am informing him how he made me miss a deadline but for some reason he skipped all over that and processed to talk about some else. I also later found out after this Zac person threaten to come to my front door and do my family and me harm, sending me all type of picture of my house and things like that. I also later found out this company is a front for what is a terrorist cell.   I stopped all communications with him because he began to ****** harass me. I did speak to a guy from ***** who said that he was the boss of Zac and that he would take care of him and that he was sorry and not to worry about anything else.  Now, this. I explained to my bank and to PayPal and that he why I got refunded for this messed up work he did.  

Your Shirts Ink'd is NOT a BBB Accredited Business.

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