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Business Profile

Delivery Service

Pillar Logistic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Complaints

This profile includes complaints for Pillar Logistic's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pillar Logistic has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/13/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My dryer broke and I put in a claim with my home warranty company. My home warranty company decided to replace the dryer. The dryer was ordered from GE. GE had the dryer delivered to a company- Pillar Logistic. They have had my dryer for almost a month now. I was provided a phone number but nobody will answer or return calls. My home warranty company has contacted GE 4 times now with the same promise to contact the company and get the delivery scheduled. We did get a delivery scheduled on 2/6/23 but got a call and were told their truck broke down. Nobody had called to reschedule. I did contact GE today and they were able to schedule the delivery on their end for 2/17/23. After reading ****** reviews, I doubt anyone will show up to this appointment. ***************** Was the number I was provided. I need help 1) contacting the company. 2) locating the dryer so I can just pick it up. 3) preventing this from happening to anyone else. According to reviews, its not unusual for deliveries to take anywhere from 3-6 months. Please help as I am desperate to just get my products.

    Pillar Logistic is NOT a BBB Accredited Business.

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