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Business Profile

Flooring Contractors

BSC Service Flooring

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flooring Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/16/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Started a big project of a whole house remodel, they couldnt keep up with the budget or the time line, tried to beat us out of money, a 6 week project is still not completed at 3 months, everytime the project starts back they try to get more money, created bogus price list of supplies purchased, went back and forth about where the money we paid them went and when ***** was brought in to try and smooth things over, he tried to ******* us even worse, had an entire month with no work done at all due to supplies not being ordered when they said they had ordered them. Thought We had resolved to move forward, paid them more money for supplies, ***** and ******** lied about what was ordered, they didnt have anyone to do the work, promised more services and finally ******** said he had no more money and to file a claim against his insurance, well his insurance didnt cover anything from my project and after that he would not answer any of our phone calls to this day, knowing he didnt finish our project and owes us money!!!!!BE WARE OF USING THEM I NEVER DO REVIEWS BUT POTENTIAL CUSTOMERS NEED TO TAKE CAUTION!!!!!!!!

BSC Service Flooring is NOT a BBB Accredited Business.

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