We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

General Contractor

Network Construction Janitorial Services, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/02/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    vinyl siding installation - February 2023 siding falling off rippling buckling insufficient nails in siding

    Business Response

    Date: 11/06/2023

    From the BUSINESS:
    Sent 11/6/2023 7:02:09 AM
    Im responding to this complaint for a number of reasons, first eye company has been in contact and very attentive to Mr. **** England issues and needs concerning their home. We have put forth ****** to answer any phone calls questions and text messages during this period of time. Our company feels that the plan is unfair and premature because we have taking measures to create in problems that they hate it or have. We have removed and reinstall all the siding that was in question. I was told by ****************** that he had no problems and was satisfied with the work the last crew came out and performed except one piece of siding that was cut short. iPhone ****************** that we will come back out and correct that issue but well have to put him back on the schedule. After the conversation I received a text message shortly days later and was told by ****************** not to return to his home until we can meet with United Housing to get a clear understanding of what we can do to fix the issues that I thought we had already corrected. I felt confident that everything had been corrected and was good between ****************** and our company prior to this complaint. So we scheduled a meeting with United Housing and all the parties came to get to the conclusion to sending a third party home inspector to inspect the work that was performed. We recently received the report back and now were in the process of scheduling to go back and correct the work and complete this project. Thats why I feel this complaint is unfair and premature because we havent had the chance to go back and complete this project.

    Business Response

    Date: 11/06/2023

    Im responding to this complaint for a number of reasons, first eye company has been in contact and very attentive to Mr. ******************* issues and needs concerning their home. We have put forth ****** to answer any phone calls questions and text messages during this period of time. Our company feels that the plan is unfair and premature because we have taking measures to create in problems that they hate it or have. We have removed and reinstall all the siding that was in question. I was told by ****************** that he had no problems and was satisfied with the work the last crew came out and performed except one piece of siding that was cut short. iPhone ****************** that we will come back out and correct that issue but well have to put him back on the schedule. After the conversation I received a text message shortly days later and was told by ****************** not to return to his home until we can meet with United Housing to get a clear understanding of what we can do to fix the issues that I thought we had already corrected. I felt confident that everything had been corrected and was good between ****************** and our company prior to this complaint. So we scheduled a meeting with United Housing and all the parties came to get to the conclusion to sending a third party home inspector to inspect the work that was performed. We recently received the report back and now were in the process of scheduling to go back and correct the work and complete this project. Thats why I feel this complaint is unfair and premature because we havent had the chance to go back and complete this project.

Network Construction Janitorial Services, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.