Reviews

Review Details

• Review fromKeith D

  Date: 04/16/2025

  1 star
  On April 10th we were supposed to get an estimate on replacing mirrors in our bathrooms. We set a date and time of three ******* on a Thursday. On Wednesday we got a call asking if we would be home at the time scheduled, which we said yes. Thursday three ******* the person wasn't there. About 10 after my wife called and they said they were running behind (could have given us a courtesy call to let us know) , technician call with an attitude saying he was three minutes out. When he got there my wife had some new shoe covers she asked him to put on, as we do with anyone who comes to our home for estimates or to do work and they do with no questions asked. Technician said he had his own which he did, but he had been using the same ones all day, so my wife again asked if he would use the new ones, he refused and asked if it was a safety issue, my wife said no, but if he was not comfortable with the request maybe he should leave, so he said he felt uncomfortable and left. My wife called the office to speak to a supervisor and he answered the phone. I asked to speak with him to ask him what was the issue of using our shoe covers, and he said that well maybe we thought his pants or shirt might not be clean so he felt it would be better that he leave. I explained that people come to our home to do work and while doing the work their pants or shirt may get sweaty or dirty and that was not an issue, its just that walking around on different surfaces with your shoes you don't know what you're picking up on your feet, but if that's how you feel well ok. Others may have had good experiences with them, but we could not even get an estimate, I would not recommend them to anyone.

• Review fromChristine K

  Date: 11/18/2024

  5 stars
  From start to finish very professional.I would recommend it to anyone who needs to beautify their master bath mirror!