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Business Profile

Home Health Care

Open Arms Health Care Agency, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Health Care.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    One of the caregivers from this agency took and stole a lump sum of ****** from my house on last week and I am requesting that her company pay me back my money that her caregiver stole from me I reported this last week to the company CEO and nothing was never done about it at all at this time tell me who is liable and responsible for this incident and is this company license and bonded and why are they not registered with the bbb

    Business Response

    Date: 06/29/2023

    Ms. *****************, reported that a large sum of money was taken/stolen from her home, and she did report the incident to me ***************************** CEO, and i am looking into the situation i have question both caregiver that was working in her home and both denied taken the money or ever seen it ****************, seems to think that i am just supposed to reimbursed her that large sum of money just because she said it was taken, i am contacting legal advice as to how to handle this situation.

    i have concern about if she really had that money and if so why, knowing there were four different caregivers coming into her home, but regardless no one have a right to take anything from anyone else or home. again, i am looking into the matter.

     

    *****************************

    open Arms Healthcare Agency

Open Arms Health Care Agency, Inc. is NOT a BBB Accredited Business.

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