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Business Profile

Moving and Storage Companies

No Limit Moving & Relocation, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:07/30/2022

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yes I paid this company a deposit of $350 to move me we agreed on a day and then a day later I changed it to Wednesday I have it in text message that he agreed to show up Wednesday at 4 PM at 4:30 I tried to call him he did not pick up at 5 oclock we called on a different number and he picked up and told me he was in a wreck in ***** and would get back to me the next day he never did he he told me he was going to refund me then he told me he would not refund me because I signed a contract with him but I never actually signed any of contract with and only put the $350 down as a deposit for my day and he never showed up and is blocked my cell phone number and refusing to give back the deposit he is a scam company

    Business Response

    Date: 08/02/2022

    When you originally booked you asked for a date before the 31st of July. We told you that we were booked up. So we agreed on the 31st. You received your booking confirmation which was attached to this file. You had a death in your family and wanted to move the date up. I told you that was not possible because we are booked up and I was in ***** handling a cross state move. You asked me for a refund and I told you no. I also explained that you could reschedule for a letter date. You said that that would not work for you. When you pay a deposit for a date and service with the company the company guarantees you the date that time and their service. When other customers called for the same date, time and service we typically turn them away because we have you already booked. That means that the company lost revenue due to clients that have been turned away In place of your booking. That is why we take a deposit, is to hold you to your date and time. If you cancel for any reason that deposit is forfeited. Please see attached contract. 

    Customer Answer

    Date: 08/02/2022

     
    Complaint: 17648028

    I am rejecting this response because: I have in text where he agree to coming on Wednesday and not the 31st he is a liar and a scam and then he never showed ************** anyways because I was at the house also that day

    Sincerely,

    *****************************

    Business Response

    Date: 09/08/2022

    We were extremely booked and you wanted us to reschedule you for a day that was booked up. We offered to schedule you on a day that worked for the both of us. You insisted that none of the days would would work because you had a unexpected death in your family. On no way is my company or myself a scam. We have been providing credible service for years. 

    Customer Answer

    Date: 09/08/2022

     
    Complaint: 17648028

    I am rejecting this response because: I have in text message him agreeing to another day and will not give me back my $350 he give me back my $350 and I will drop it and take down all my bad reviews but until then I will continue to fight for his wrong doing. Also he blocked me and everything. 

    Sincerely,

    *****************************

    Business Response

    Date: 09/09/2022

    You left 1 star reviews and bashed my company on social media before we came to a resolution. I tried to offer you a date that was available and you rejected. 

    Customer Answer

    Date: 09/09/2022

     
    Complaint: 17648028

    I am rejecting this response because: no sir I have attached mini screenshots to show you that you admitted to coming on Wednesday you even said yes and confirmed it so you keep on talking about a resolution you did not you block me instantly as soon as I called you to ask you where you were on Wednesday and then you proceeded to block my other half and then you receive the block any phone number I called you on so youre absolutely incorrect and yes Ive asked your business because it needed to be because youre a scam you stole $350 for me change the date to Wednesday and agree to that day and then never showed up and then didnt show up the next day also So I can remove all that and I can stop going on ******** because until this is resolved and I get my money back Im going to continue to bash your business on social media and I will find every post she post and comment on it so if you would like all that. All I ask for my money back

    Sincerely,

    *****************************

    Business Response

    Date: 12/15/2023

    In no way will we give you a refund on. We tried to work with you and you proceeded to be belligerent and bash our company on social media. At this point we just want this matter concluded. You sign your contract and you were given a chance to reschedule. 

    Best Regards 
    Brandon 
    No Limit Moving 

No Limit Moving & Relocation, LLC is NOT a BBB Accredited Business.

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