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Business Profile

Residential Painter

Pro Painter, Carpentry Plus
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/12/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contractor installed a 6 tall wooden fence. There are nails sticking through the fence into my backyard along the entire length of the new fence. It is unsafe for me as an elderly woman to navigate around my backyard and I can no longer have my grandchildren or great grandchildren play in the yard because of the hazard. In addition, the overall quality of the fence is substandard.

    Customer Answer

    Date: 08/13/2024

    My son in law has called the business owner twice and left a voicemails trying to negotiate a resolution, but we have not received a return call. 

    Customer Answer

    Date: 08/14/2024

    I have now had communication with the contractor and is he agreed to come back and make the repairs. He is scheduling for the end of August. Please put this complaint on hold and we will hope that everything gets resolved. I will notify you if anything changes.

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