Reviews
Customer Review Ratings
Average of 9 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDrew
Date: 07/07/2025
5 starsDrew
Date: 07/07/2025
My family unexpectedly had a huge oak tree fall into our ************ home in March 2025, completely destroying our roof and the side kitchen wall. During our search for a contractor to help us rebuild, we found out that the owner of *** (highly recommended by our friends) had partnered with an insurance expert to form Revival Restoration Services, which specializes in exactly what we needed, rebuilding after storm property damage and assisting with the insurance process. ***** ******* from Revival Restoration came out quickly with various crew members to assess the damage to the house and wrote us up a very detailed quote that broke down each step of expected construction clearly, from the new roof to even the final step of house cleaning. After interviewing a couple of companies, we chose to proceed with Revival due to their professionalism, promptness, and attention to detail.******* Pillow has been the most reassuring and competent project manager anyone could hope to have, so we feel very blessed to have been assigned him to guide us in rebuilding our home during this stressful period. He patiently and politely responds to our phone calls and texts (even after hours and weekends), answers our endless questions, and calmly handles/addresses any and all concerns we have. ******* walked us through each stage of construction, helping us focus on the tasks immediately needing our attention versus things to deal with later on. He would coordinate our contractors and inform us daily which contractors to expect at what time, as well as relay our requests and concerns. When we had to adjust how we handled fixing kitchen cabinetry, he executed the change order seamlessly. ******* is extremely professional and courteous to his clients, but you can also tell he is working hard behind the scenes to make sure construction goes smoothly without a hiccup. I was a bit incredulous when he told us he expected to complete our project in approximately six weeks, but he was pretty spot on, at about eight weeks.Overall, we would definitely recommend Revival Restoration and ******* Pillow based on the professionalism and great care we received from them and all our sub contractors, the quality of their workmanship (Our new roof is solid and so stunning that our tree guy asked us for a roofing referral!), and the shared objective in getting our home restored (and us back into our home) in a timely and within budget manner.Revival Roofing Services
Date: 07/11/2025
Mr. ****** we cannot thank you enough for this tremendous review! On behalf of the entire Revival team, especially ***** ******* and ******* Pillow, we want to express our sincerest gratitude for your incredibly kind words. We understand that experiencing something as traumatic as an oak tree falling on your home is an incredibly stressful and disruptive event. Our goal at Revival is to alleviate as much of that burden as possible, and its truly humbling to hear that we were able to provide you and your family with peace of mind during such a challenging time.We're particularly proud to hear your commendation of ******* Pillow. He truly is an exceptional project manager, and your description of his dedication, patience, and meticulous attention to detail perfectly encapsulates his commitment to our clients. We're also delighted that our collaborative approach and the quality of our subcontractors met your expectations, resulting in a solid and stunning new roof!Thank you for trusting Revival with the rebuilding of your home. Your recommendation means the world to us, and we are so pleased to know you're back in your restored homeReview fromMargo D.
Date: 06/04/2025
5 starsMargo D.
Date: 06/04/2025
******* Pillow, of Revival Roofing Services, inspected my roof because I needed a letter stating the condition of my roof for insurance purposes. He was on time, very courteous and professional. He took pictures and explained everything he saw to me. He answered all my questions completely and clearly. The cost was reasonable and I truly appreciated having had the job done by someone who I felt I could trust and depend on.Revival Roofing Services
Date: 06/10/2025
Wow, what a fantastic review! ******* will be thrilled to hear that his professionalism and attention to detail made such a strong impression. At Revival Roofing Services, we believe that roofing isnt just about shingles and inspectionsits about trust, reliability, and making sure our customers feel confident in their homes condition.Were so grateful you chose us for this important task, and even more grateful that you felt heard, informed, and valued throughout the process. If you ever need anythingwhether its another inspection or just some honest advicewere always happy to help. Thanks again for sharing your experience!Review fromLiam C
Date: 12/05/2024
5 starsLiam C
Date: 12/05/2024
I just closed on my home in october and after the fact my insurance company canceled my insurance due to curled shingles. The roof on my new home was less than 9 years old.******* was gracious enough to come out and look at my roof for me. He did a very detailed inspection and found the roof was in fantastic shape. He put together paperwork for me to turn into the insurance company to prove they were wrong.Thank you!!Revival Roofing Services
Date: 06/10/2025
That sounds like an incredibly frustrating situationyou buy a home, only to have your insurance company throw a curveball. Were so glad ******* was able to step in and give you the clarity and proof you needed! Hes all about making sure homeowners get the honest answers they deserve, and we love hearing that his expertise helped set things right.We really appreciate you trusting us, and if you ever need anything down the roadwhether its another inspection, some roofing advice, or just a second opinionwere always here for you. Enjoy your new home, and thanks again for sharing your experience!Review fromJohn S.
Date: 07/31/2024
5 starsJohn S.
Date: 07/31/2024
***** and ******* were very accommodating not only with arranging for quality repair, but also with navigating the insurance process. ***** even managed to arrange for a tree company to come and remove a tree that had fallen on my house on the same day that it fell in time to get roof covered for rain that night. They are quick to respond to communication and very cordial.Revival Roofing Services
Date: 08/01/2024
Thank you for the review, ******************! We are thrilled to hear you had a great experience despite the circumstances. We greatly appreciate your business. Please reach out if we can ever be of assistance!Review fromLaurie H.
Date: 07/15/2024
5 starsLaurie H.
Date: 07/15/2024
******* and his team did a fabulous job on my new roof in ************. It looks great. They covered all my bushes and windows - also covered my attic and cleaned up after they had finished. I am very happy with the final product.Revival Roofing Services
Date: 07/18/2024
Thank you for taking time to leave a review about your experience, ****************!! We are thrilled to hear you are happy with your new roof and our team took great care of your home during the roof replacement process. Please reach out if you have any other roofing or restoration needs!Review fromRoma and Barlow M.
Date: 06/06/2024
5 starsRoma and Barlow M.
Date: 06/06/2024
We live in a very large, tall house in midtown with multiple chimneys and lots of complicated valleys and peaks. The gutter system is just as busy. For years we thought our regular maintenance people had been maintaining all this well. We were WRONG. A knowledgeable friend in the construction business recommended we call ********************* to make several repairs in anticipation of getting our place on the market. This may be the best advice we have received in years. He is very professional: inspections were thorough, estimates were ready, and the job worked like clockwork. We were informed in advance of start times and/or delays. The crew started at the crack of **** and worked through till after dark. They were polite, never caused an inconvenience and cleaned up behind themselves. Thankfully, there was no damage to the landscaping around the perimeter. So far, the problems appear to have been resolved. THANK YOU, *******!Revival Roofing Services
Date: 06/10/2024
Thank you for the great feedback, ************! We are thrilled to hear ******* provided a great experience for you and that he was able to help remedy your roofing issue. We greatly appreciate your business. Please let us know if we can ever help you with any of your property needs!Review fromShannon S.
Date: 05/30/2024
5 starsShannon S.
Date: 05/30/2024
I was thoroughly impressed with the professionalism, attention to detail and level of service of Revival Roofing Services from the very beginning. *********************, our contact, made the process seamless and so, so easy with top notch communication. Will definitely be calling with future projects!Revival Roofing Services
Date: 05/31/2024
****************, thank you so much for taking the time to leave a review. We appreciate your business and look forward to helping with future projects!Review fromKerwin T.
Date: 05/29/2024
5 starsKerwin T.
Date: 05/29/2024
We were referred to ********************* with Revival by another home service provider and could not be more pleased. From the introduction/estimate process to the completion of the project ******* provided excellent professional service. I will definitely call on ******* again and in fact already have!Revival Roofing Services
Date: 05/31/2024
Thank you, ********************! ******* is a great asset to our team, and we are thrilled to hear he took excellent care of you and your home. Your sunroom looks amazing with the repaired skylights! We value you as a customer and appreciate you taking the time to leave feedback about your experience with Revival Roofing!Review fromAngela B.
Date: 05/10/2024
5 starsAngela B.
Date: 05/10/2024
Excellent service!! ******* suggested a solution for my roof that no other companies ever mentioned. It was exactly what we needed. The customer service was great and we are very pleasedRevival Roofing Services
Date: 05/31/2024
Thank you, ************************!! That's great that ******* was able to solve your roofing issue. Thank you for your business and kind words. Please keep us in mind if we can assist with any of your roofing or restoration needs!
Revival Roofing Services is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.