We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Sprinkler Systems

Tri-State Sprinkler Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sprinkler Systems.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Adam R

    Date: 01/18/2023

    I live in a townhome that has some ceiling sprinklers. I had a sprinkler dripping and Tri-State sprinkler sent out someone to look at it and he found nothing wrong with the system and decided to just put some tape on it to stop the leak. They thankfully did not charge for me for this. Soon after the sprinkler starts leaking again so they sent another guy out who replace the unit. They charged me $600 for labor and parts and paid it happily. Then again the same sprinkler starts leaking a 3rd time. They send more guys out who say the only thing they can do is replace it again. To my surprise Tri-state sprinkler charges me another $600 for this even though it's been the same sprinkler head 3 times which they replaced once already. I called and talked to their manager and tried to explain the situation and tell him that I'm not looking for free work, but another $600 seems unreasonable. I was told that if they provide a service they expect it to be paid that's that.So ya needless to say. Awful experience with this company. Their customer service I would describe as non-existent. Prior to calling I sent multiple emails asking to see my past invoices and got 0 responses.$1200 total for a few hours of work and on the same sprinkler that they clearly didn't install correctly the first time.

Tri-State Sprinkler Corp is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.