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Business Profile

Towers

On the Spot Towing and Recovery

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I NatashaWilliams was across the street in the parking lot of **************** across was The Blitz Barbershop around 11:40pm three men in wreckers pull up and ****** 3 cars mines 2017 ******* Elantra was taken as I ran across the street my car was gone the tow trucks begin to pull back up one by one Im asking were my car the man said 250 while pulling off I got the number off the sign start calling he say Im dealing with a customer he pulls back up stating again 250 I said I dont have 250 and why u pull my car he states well no car we can take u to the bank by then Im crying upset didnt know what to do I said I got **************************************************** to First Tennessee I bank with **** of America then I left with the tow man went next door to the atm at the store had the money in my hand he kept demanding me to give him the money first I finally did after he pull off went across the light to ****** street were he had *********** on the side of the road when I got home and morning came I saw damage from the tow service

    Customer Answer

    Date: 08/24/2022

    the guy did not give a receipt he put me out on the side street ****** I have several other people also whom he did like that

On the Spot Towing and Recovery is NOT a BBB Accredited Business.

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