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Business Profile

Furniture Wholesale

Coast to Coast Imports, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Coast to Coast Imports, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Coast to Coast Imports, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/19/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed an order for a desk sold by Coast to Coast on ********* in late July. Delivery was supposed to be the first week of August. Kept getting pushed back, and I reached out to HomeDepot to figure out what was going on. They said they reached out to the vendor and I should expect to hear back within ***** hours. 4 or 5 business days passed and I hadn't heard from *********, I reached out again and they said they were still waiting to hear back from the business, that it could take up to 3 business days. In the middle of all of this, I saw that Coast to Coast was selling this desk on multiple other sites. I bought the desk at ****** (price matched with HomeDepot), and est delivery was about a week after I placed the order. 3 days before the order is supposed to be delivered, the est delivery date gets pushed back again. It hasn't shipped from either company because Coast to Coast is a horrible vendor. I reached out to Target to see what is going on and they also opened a case.********** order no: WJ61347841 ********** case number regarding the issue: ******** ********** site to desk: *********************************************************************************************************************************************************************************** Target order no: *************** Target reference number regarding the issue: ********* Target site to desk: *************************************************************************************** Other sites the desk is on: - Office Depot: ****************************************************************************************************************************************************************************************************************************************************************************************************************************** (too many characters to add link)Steinhafals (too many characters to add link)

    Coast to Coast Imports, LLC is NOT a BBB Accredited Business.

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