We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Dog Breeders

FPM Kennels

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Breeders.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/11/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a puppy from ***** at *** and was promised the following: puppy would come with health records, I would get a full year health guarantee if I made sure to take puppy to all scheduled vet visits, I was told I would get a gallon of food to help transition the puppy to new food. I asked and never received pictures of the parents of my puppy. My puppy came by a third party transport company who told me my puppy was healthy. She arrived January 20th 2025 and I had an immediate appointment with my vet the next ********** puppy was under weight, malnourished, loosing teeth, her nails were soft, and she had very bad hair loss, then the vet tested her for worms and she was positive for two harsh parasites that could have potentially caused harm to my senior pup. I attempted to resolve the issue with ***** but he called me horrible names and told me I would never be satisfied, that I should be happy that I got a discount dog ($1500) I asked for vet bill money and he denied. This is a PUPPY MILL please close them down. PLEASE!!! She was only 11 lbs at 3 months!!! I would settle for the money spent at the vet roughly $500

  • Initial Complaint

    Date:08/09/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We put a deposit down for a champagne pitbull after receiving a blue nose the year before with no issue. At first communication was great and we were informed about multiple possibly litters. But then litter after litter either no puppy of that color, the female was not pregnant. Then they began to ignore our request for updates. Never once reached out to us about an update. Then 7 months go by and still more excuses and no animal. They have still not been able to offer us the dog we put the deposit down on. At this point we just want a refund for our deposit. They tried to refuse this refund, when there is no contract stating it is not refundable the invoice says nothing about nonrefundable and they even blocked us from ******** so we cannot message them anymore. This is not a business I want to buy from anymore. If you cannot provide an animal, you should own up and refund the customer, not block them or ignore them and think you can get away with it. It seems that this is a repetitive occurrence with some of these other reviews, and I wish I saw these sooner.

FPM Kennels is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.