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Business Profile

Cable TVs

Ritter Communications
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ritter Communications's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ritter Communications has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Robert C

      Date: 05/30/2023

      I have been a DLS customer for almost exactly 20 years. Service was originally through Millington ************* and then Ritter bought them out. I was excited when I heard Ritter had bought them. I fully expected they would invest and modernize the infrastructure in my area and offer better/faster services. Unfortunately, that has not been the case. I'm told that Ritter has a monopoly in the Millington and surrounding area, has no plans to improve services for "Remote" residents, and refuses to allow any competition to come in and offer better services. Today I visited Ritter's website and discovered that my neighbor's address across the street from me can order Ritter gigabit service, but when I put in my address in the "availability checker", it says that service is not available for my address. We are talking literally 800 feet between my home and my neighbor's home. I'm beyond frustrated because I know in many areas I could be getting gigabit speeds for a fraction of what I'm paying for service that's barely faster than dial-up. Ritter...you disappoint me and many others in my situation.

    • Clarence D

      Date: 12/02/2022

      Clarence D

      Date: 12/02/2022

      I have not been getting the service I have been paying for in several months. I am going to talk to my attorney tomorrow 12/2/22 to seek relief. I will also ask about the possibility of a class action lawsuit as thousands of people they serve are sick as I am about the horrible and/or intermittent service. I am seeking alternate providers.

      Ritter Communications

      Date: 12/06/2022

      We are sorry to hear that you are not satisfied with your service and would like the opportunity to address any issues that you are experiencing. At Ritter Communications we understand the importance of reliable service and will have a technician reach out to discuss your service issue as well as credit your account for any documented non-usage. Thank you for being a valued customer and we look forward to a fast resolution.

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