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Business Profile

Hospital

Speight Family Medical, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromThomas F

    Date: 08/21/2024

    1 star
    My experience was with this company but at the ******* location. I would definitely stay away from Speight Family Medical. They have a very nasty way of doing business. Speight Family Medical has a mean, punitive and vindicative spirit about it. My wife made an appointment for a specific doctor, the doctor she had been seeing, and for a specific stated reason, her hot flashes. This was stated at the time the appointment was made. When she arrived her doctor *** she was supposed to see was not there. It was her regular day off. She was given an appointment by Speight on a day her doctor was not there. Then at the appointment she told the doctor on duty she was there only because she wanted help with her hot flashes and was told they didnt do that. She was told she had to see an OB GYN. Speight gave her an appointment for a doctor *** they should have known was not there on that day and for a condition they knew they did not treat. Everyone knew this as it was separately conveyed to me by the front desk. Apparently, they renewed a prescription for my wife that day. When the bill arrived I asked Speight, since this mistake was all their fault, could they just forgive us the 20% that normally would be our due, about $27.51. They refused. I wrote them kindly several times and called them to just keep the ******** portion and knock off our portion since they made this error. They not only refused but instead added an additional $24 for a readjustment consideration of our bill. This is why I claim they are vindictive. They have limited facilities on site and previously did not impress us very much. I would not recommend them even as a primary care facility. But the meanness and inconsideration they have shown is what prompted this review. I have heard others say there is a cold indifference to fairness at Speight. Stay away from this place. There are many other providers.

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