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Business Profile

Amusement Parks

The Barrett Group

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/17/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently had a disappointing experience with The Barrett Group and feel compelled to share my experience. I paid $13,800 for their career services, intending to transition from the wine and spirits industry to the consumer packaged goods (***) sector, focusing on cannabis. Despite being informed that this niche transition required a higher fee, I trusted their promise of effective career change assistance.Unfortunately, the services provided did not meet my expectations or the promises made. Despite my extensive experience in the **suite and holding a Master's Degree from The ************************************, the guidance and support I received were insufficient and often irrelevant. A senior coach even suggested I consider becoming a substitute teacher, which was entirely disconnected from my professional background and aspirations.My initial coach lacked commitment, leaving me feeling unsupported. Though my subsequent coach was more engaged, this required a complete overhaul of my resume, LinkedIn profile, and overall strategy, highlighting flaws in the initial approach. Networking opportunities yielded minimal results, with unresponsive contacts and ineffective recruiter networking efforts. Additionally, the contact information provided through PMAR requests was often inaccurate.A significant portion of the campaign was incomplete, with many crucial sectors missing. This omission severely hindered my ability to explore opportunities within the *** sector, particularly in the cannabis niche. Despite escalating my concerns to a senior executive, whose initial engagement gave me hope, the resume rewrite she provided was unimpressive. Her follow-up was lacking, leaving me feeling neglected.I have been using The Barrett Group's services since May 3, 2020, with very little to no success. Given these experiences, I believe a refund of the $13,800 fee is fair and reasonable. I hope The Barrett Group will address this matter promptly and amicably.

The Barrett Group is NOT a BBB Accredited Business.

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