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Business Profile

Athletic Organization

Murfreesboro Baseball And Softball Association

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:03/11/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 1/11/25 I paid $108.94 for my child to play baseball. The date that we began practices was on 2/20/25. Later on that evening I reached out to ******* ***** a 7u division commission regarding our then coach ****** ******. I expressed my dissatisfaction on his baseball knowledge and asked if I was able to move my child up a division to 8u. On 3/1/25 Ms. ***** emailed back stating that she was unsure if we would be able to move to 8u that shell double check. I then same day responded back with if she can, please do and thank you. Again on the same day she email saying there was in fact room to move that all I had to do was email that 8u commissioner ** ****** explaining to him that wed like to move from 7u to 8u. I proceeded to do so and once I emailed Mr. ****** I emailed Ms. ***** informing her that I have done so. On 3/3/25 I emailed Ms. ***** asking if shes heard anything thus far. That evening the coach of our team ****** ****** called my husband said Ms. ***** told him that we wanted to move our child up a division. We expressed to him that our child was unhappy with his lack of knowledge and wanted to be challenged in the sport and not regress. Therefore the coach became hostile, vindictive and stated that he doesnt want my child on his team and if we wont play for him then we can not move anywhere else. There would be no room for my child since we dont want to play along side his team. After that conversation I reached out again to Ms. ***** via phone but no response. On 3/5/25 she emailed me saying she had spoken to head coach and delivered the info to baseball commissioner. On 3/7/25 again via email I asked if shes heard anything since I dont want my child to miss out on practices. By this time the coach removed us from all social, app platforms. On 3/8/25 her email response was *** ******** league vice president said there wasnt any room to move only available for the ones on the waitlist. She has yet helped find a solution.

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