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Business Profile

Changing Tires

Titans Tires Shop & Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Changing Tires.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/10/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    About 4 1/2 weeks ago I bought 2 tires for my suv. told them the size and they went and put them on for $80. A day later I noticed my car ABS /Stabilitrak light came on shortly after that and took it to various shops but they couldnt find the solution, so after about 4 weeks of trying to pinpoint the problem, a car shop said its because your tires arent the same sizes . I looked and sure enough Titans sold me a different size on one of them. I went back and told them the mistake they made and the guy there knows me, said he wasnt exchanging THEIR mistake and id have to pay $45 dollars again for another tire! im like no way just exchange the tire mistake yall made and ill be on my way!. I asked who the owner was they refused to tell me, i said whos the mgr and the guy i knew said he was, but previously said he wasnt he went and got another guy who looks like his brother came out and said get off his property and 3 guys walking behind him were physically surrounding me for intimidation purposes Shouting get off their property! Im not sure its their property or not because they didnt identify themselves, just trying to bully me! Instead of making their mistake solvable they choose to intimidate me and force me off of someones property! Thats not how you conduct business! Business and Insurance licenses need to be checked here at once because illegal and improper business practices goes on here daily and needs to be stopped!

Titans Tires Shop & Services is NOT a BBB Accredited Business.

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