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Business Profile

Garage Floors

Middle Tennessee Concrete Coatings LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Middle Tennessee Concrete Coatings LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Middle Tennessee Concrete Coatings LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    • Initial Complaint

      Date:09/23/2024

      Type:Service or Repair Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They put done a concrete coating for us last year. We have cracking on the outside and lines that are falling in on the inside I have addressed the concerns and they say we will get it fixed but no one ever calls back. ***** has set two appointments and no showed in both to do the repairs, he keeps saying he is sick. I can not clear a day and he not show up then clear another day and he not show up. I have texted him and done my part trying to make it right but ***** does not care I want reimbursed for what I paid to have the garage done because it is going to have to be done over and I want reimbursed for repairing the damage outside. I paid over ***** for this work. When we decided to do our garage it was because of the cracks that they said would fix. They are still there just colored.They charged ***** for the inside garage and ***** for the outside I want my ***** back and at least ***** to fix the damage on the outside. My time is valuable to this company could care less if I get resolved this has been going on for months.I have other documents it wont let me upload as well. ***** is a no show no call and I told him in the last text I would not text anymore I have made phone calls in the beginning and then emails it like you had we have your money and they keep lying to me about fixing it I want my money back so I can get someone else to come fix their terrible job.

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