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Business Profile

Real Estate Development

B & F Development, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/08/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased our home in 2020 from ********************, but the neighborhood was first started in 2019. It is now 2023, nearly 4 years since ******************** first broke ground on the neighborhood and our roads are still UNPAVED, riddled with potholes, and we have NO SIDEWALKS. The neighbors have been in communication with the developers, their realtors, and even the property management company and no solution has been brought forward. We have gone as far as to notify the city and the mayor and it is now to a point where ******* Homes cannot finish building on the 9 remaining lots in our neighborhood until the roads are paved, but still NO road improvements or sidewalks. ******* Homes has washed their hands with responsibility for Brookside II subdivision now that they are on to building $700k+ homes in Smyrna and ***********. I would strongly warn anyone considering moving into a ******* Homes Subdivision that you will likely not be satisfied. They over-promise and under-deliver time and time again. If they promise your neighborhood will have a pool, they'll remove it from the plans right before completion. If they promise they will pave your roads, they won't pave them to even respond to city and resident requests .

    Business Response

    Date: 02/08/2024

    ******, your comments hurt but we truly understand the frustration.  Unfortunately, ********************** is not the developer.  The developer is responsible for the roads and common areas.  ********************** buys the lots from B&F Development.  We will pass your concerns over to The Developer and are hoping for a resolution soon.   

B & F Development, LLC is NOT a BBB Accredited Business.

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