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Business Profile

Sales Organization

Shoot4it

This business is NOT BBB Accredited.

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1

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Review Details

  • Anita V

    Date: 08/21/2023

    I was introduced to Rainbow of Murfreesboro after hosting a presentation for a relative and my husband and I liked it. I thought it might work good for my allergies but was concerned with how expensive it was. We were told by Laci, the person who conducted the demonstration about other less expensive options of getting the Rainbow through the Shoot4it program. We chose to do the Shoot4it program which required us to get 12 bookings in 6 months and 6 within 45 days. We booked the 6 before the 45 days were up, but Brittney the person in the office said our third booking was on standby, something we had never been told. That meant according to her "They did not have anyone to conduct the presentation for our Saturday booking." Which was booked three weeks before the presentation. I asked her since they did not have anyone to conduct presentation and since it was not due to anything on our end, would we will still get credit for it and she said no! She called on a Thursday to ask if we could move the presentation to Friday the day before and I stated that my friends were not available on short notice to change the date. "She proceeded to say, well you are still on standby! I stated that I could not have people waiting around and tying up their day since they were doing us a favor. They never found anyone to do the presentation on that date. Earlier in the week Brittany called to ask if we could change the times of our other bookings, because they only had one person available to do the presentation. I asked if they would extend the deadline of the program since they did not have manpower, and her answer again was no!. initially we were not told about their lack of staff! At this point it was clear they was not going to work with us to successfully complete the program as they had promised and we ended it! They said they would help us successfully complete the program but did not! Brittney, on a couple of times was rude and the people there are deceptive!

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