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Business Profile

Storage Units

Key Building Rentals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

Customer Review Ratings

1.17/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromVIVIAN J

    Date: 06/22/2025

    2 stars
    The website to pay on line is not even secure. That's crazy! They also charge $5 to pay on line. That's crazy! There is no way to go in person, so I assume they all work from home. That's crazy! They try to be professional, but if you start asking too many questions they sound a little perturbed. Once again, THAT'S CRAZY! We are contributing to their salary, not vice versa.
  • Review fromDavid P

    Date: 05/22/2025

    1 star
    Key Building Rentals, now known as *** ****** ******* because they've been sued so much is fighting the wrong battle in Arizona. You send a letter saying you'll forgive any past due and future payments as long as you get your Building back, take the building and then breach your own agreement by filing a lawsuit instead of arbitration as outlined in paragraph 20 of an unsigned agreement. Then start photographing a person new building claiming it to be yours. This is nothing but a mafia scam business screwing people that conducted business with *** ******* *****. Lesson learned don't do business with *** ******* *****. The lawsuit will be dismissed as a frivolous action, but my lawsuit won't be!
  • Review fromBrittany T

    Date: 12/18/2024

    1 star
    This so call business is a big scam they called all my references gave me another customer’s phone number to make my payments to so for months I was making payments to a random person. They mixed up my phone number with other customers they sent someone out to pick up the unit then they got me on a payment arrangement due to the scam that took place. They told me I could have two weeks to be current because they did mess up and they acknowledged it just for them to send them back out three days before the day. They said I can make the payment yelled at me on the phone knew the notes said that I was going to be current on the 20th and still proceeded to try to take the unit. I will be seeing them in court. I strongly recommend not purchasing anything from them
  • Review fromChris and Tina P

    Date: 05/07/2024

    1 star
    This company is a complete scam , do not do business with them at all we missed one payment and late on the other and they never reach out and put our building on the pick up list, but when we called to pay it off they said only by credit card or bank account, we have neither we told them we send money order they said no because it was the 29th and it had to be there by 30th they finally agreed if we got it post marked on envelope send pictures of it and money order by email they accept it , they never confirm they received it. They extremely poor company, do not rent from them ever, this company has no integrity what so ever!!
  • Review fromCarolann H

    Date: 12/27/2023

    1 star
    I feel like I can not get ahead of paying this building off. There are so many "fees" even ACH fees to pay your building off, you may never pay it down, which might be the point. If you do the math, the interest rate is about 30+% when you calculate the starting balance over time and how many payments would be made. Had I known all of this and done proper research I never would have bought this building.
  • Review fromAngela B

    Date: 02/03/2023

    1 star
    Well my building was moved without my knowledge, and I was still making payments on time. They wanted me to pay a pickup fee, which was added on to the amount owed on the cabin.
    As I continued to make payments, they said they were going to late fees. I mail my payments on the 3rd of every month and it only takes 3 to 5 days to reach them according to the postal service. They are a trip off, never will I do busy with them again... I'll go to ******** ****  ******** whom I also had a building with at the same time. It was picked up at the same time. They didn't charge me a fee of any kind and told me to just keep making my payments,which I did & it's played off.
    I strongly recommend not using key buildings...

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