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Business Profile

Storage

Uhaul Moving & Storage of Murfreesboro

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/02/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    At or around August 19th, 2021 maybe around 5 or 6pm I had a storage there a while back, I remember getting a few things out of storage and when I was walking back through I slipped and fell and hit my knee on ground after I got up I went into the little janitorial closet and got the wet floor sign just so no one else would fall, after doing this I walked over to the office and I spoke with a guy and let him know I fell and asked if I was okay I told for right now yes but I also told him, that I put the wet floor sign up because it wasn't up and I think they where closing up that day I don't have any evidence other than their camera footage (would have to be reviewed) I didn't know I could sue because I've been having these weird knee pains since then but I don't have health insurance at all so I had just had to put my knee in some ice (in a tube) I know it's been a while but I questioned my attorney friend and he guided to this website to file a complaint.

    Business Response

    Date: 08/17/2022

    Business Response /* (1000, 5, 2022/08/10) */ No incident was reported by customer and there are no claims associated with this incident. Verified on customers account as well as internal claims. There is also no footage of the alleged incident.

Uhaul Moving & Storage of Murfreesboro is NOT a BBB Accredited Business.

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