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Business Profile

Barge Lines

Ingram Industries, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Barge Lines.

Complaints

This profile includes complaints for Ingram Industries, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ingram Industries, Inc. has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ingram Industries, Inc.

      4400 Harding Road, One Belle Meade Place Nashville, TN 37205

    • Ingram Industries, Inc.

      One Ingram Blvd. La Vergne, TN 37086

    • Ingram Industries, Inc.

      1246 Heil Quaker Boulevard La Vergne, TN 37086

    • Ingram Industries, Inc.

      One Ingram Boulevard P.O. Box 3006 La Vergne, TN 37086

    • Ingram Industries, Inc.

      1 Ingram Blvd La Vergne, TN 37086-3629

    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/02/2023

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been locked out of my account for several months. I've clicked on every link (they all reroute back to the main website), tried calling every number (they all reroute me back to the main website) and when I go to "Forgot My Password" I never receive an email. I am not receiving book royalties and am unable to update any information. I was speaking to customer service on a separate issue in March 2023 but have received no response in spite of multiple attempts to reach out. I just need someone to let me back into my account so that I can update my information and begin receiving my book royalties.

      Customer Answer

      Date: 06/05/2023

       
      Better Business Bureau:

      I would like to rescind my complaint ID ******** because the email I was emailing them from was not working and I only found out after I sent the company the complaint. I would like to give them an opportunity to resolve this issue since they would not have received any of my previous emails. 

      This resolution is satisfactory to me.


      Sincerely,

      *************************

    • Initial Complaint

      Date:09/11/2022

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased this book:

      ****************: ********************************************************
      by *************

      Never received it. Tracking not active

      Order ******

      Items in Shipment: Shipped In Package with tracking number: **********************

      Customer server offered zero support

    Ingram Industries, Inc. is NOT a BBB Accredited Business.

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