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Business Profile

Business Brokers

All in 1 Services Group

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/13/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 11, 2024, I called for a locksmith to address a mailbox lock that wouldn't open. I managed to figure out the problem and called the in route tech to cancel. The tech stated he was only down the street. I told him he could stop by and talk. He charged me $106.00 for the service call. I remember the ad specified clearly $19.00, but he stated that wasn't the case. I made several attempts to contact the management of the company on the invoice. The first time, I spoke with a lady who identified herself as a dispatcher and she had access to the invoice. She told me lock work had been performed. My copy of the invoice was illegible and the electronic copy had no reference to any work. No call from the company was returned, so I made another attempt to call, but this time I kept getting a recording "No one is available to take your call, goodbye." This persisted 3 times before I used my other phone and was subsequently answered by a dispatcher. I explained the situation, gave her the invoice number and asked if she could read off the invoice the details of charges. She told me she didn't have access to that, but stated she would have someone from management call me. After a few hours, I called back using the second phone and received the same "no one is available" message. Today is Sept. 13th and I still haven't heard from anyone at that company.

    Business Response

    Date: 10/08/2024

    We are willing to process the refund of $85.24; however, we’ve had challenges in communicating with the client. He tends to interrupt and insist on his preferred solution without fully considering the details we’ve explained.
    We did inform him over the phone that an extra service charge would apply due to the rush-hour timing, and that this charge would not be voided if the job was canceled. Despite this, he agreed for our technician to come. Unfortunately, he canceled the appointment while the technician was already nearby.

  • Initial Complaint

    Date:07/31/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 5, 2024 I jade an appointment to replace the ignition switch in my 1976 *************** a guy came out to replace and it took him about 4hours ( from around 6pm-10pm) he left about 2 times said he needed to retrieve parts after completion my battery in the car was dead, he left, so I charged it and started the car. I noticed he cracked/ broke my steering column and broke me hazard k*** and screwed a s**** in it place and when I started the car up and tried to blow the horn it started smoking out of my column where he broke it and the horn cease to work. I immediately called him and told him and sent pictures and video to him and he said he will pass on to his supervisor. Ive never heard back for them. I texted him and he said they his supervisor was call to military duty. I called back to the dispatch and was giving the run around for days until they blocked my call/number. I had my wife to call from her phone and they answered and she informed them as well about the issue and they said someone will call her with no avail. The cost of the repair was $369.90 paid by credit card .. I can possible pull up home cameras to show him at my home and cell phone video of messed work

All in 1 Services Group is NOT a BBB Accredited Business.

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