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Business Profile

Educational Technology

Pivot Technology School

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Educational Technology.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/19/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied for Pivot online school. After submitting my personal information via online forms, I did not hear from the school. The school is involved in a government sponsored program that receives ***** money from the government for students. They took my information and disappeared. They are trying to get money off of my enrollment without actually enrolling me. Its a scam to get government money.

  • Initial Complaint

    Date:07/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested withdrawal and refund of $500 on May 23, 2023 from Pivot School of Technology in email. I paid for CompTia online course so I could take my certification test. I received a CompTia code but the next day when I logged in, the CompTia website said invalid key code. This went on for weeks, no one at Pivot Technology School was trying to help or give me a new key code to access my lessons. This was an online school and training why would they have a problem with access the CompTia website. I'm requesting a $500 refund due to the fact I did not get access to the CompTia website.

  • Initial Complaint

    Date:11/16/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied and was approved for a loan to attend a cybersecurity program March 30 to begin the course on June 21 in the amount of $10,000. I am a single mother and was receiving professional coaching and requested to postpone my start date until I had sound care for my child to attend the course. That start date was August 24th. At least this is what had been communicated to me. I was then notified that the course start state was being postponed to September 19. I contacted the school at this time to determine if anything additional was needed from met for the September 19 cohort start date. It was at this time that I was told that my loan funds had been returned to the ************. I knew that I was debits from my bank account for the loan. I reached out to ************ and was advised that no funds had been returned to them and that I was still responsible for the loan and the payments. For over 60 days, I have been trying to have this issue resolved. I have attached my email communications with Pivot Tech. To date, I am still be debited for this loan. I have not attended a class and have been told by the school that they do not have the funds as they were returned. I have spoken with ************ which is also advising of the same. They do not have the funds. I am concerned because this is not a small sum of money and no one has provided clear resolution to this issue. Please help have this money returned.

Pivot Technology School is NOT a BBB Accredited Business.

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