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Business Profile

Sportswear Manufacturer

Evolution Team Apparel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sportswear Manufacturer.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/17/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered items from this company and advised what I ordered had a delay in shipping and was given a jacket to compensate. I have been trying to get that jacket since 11/2024. I feel like I have been given the run around about getting this product. I have sent emails and phone calls and was finally told 12/2024 that "jackets would be shipped out in a few weeks". It is now middle of Feb 2025 and no product. i have tried emailing and calling with no reply. I would like my jacket as this was a gift for my grandson

    Business Response

    Date: 02/28/2025

    Yes the original online order that ***** ****** ordered was received late she did receive the items from the order.  The free was offered in addition to the late items and was delivered to her address on 2/25. 

  • Initial Complaint

    Date:10/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order. Did not ship in the time it said it would. Received order (late) with multiple missing items that I not only paid for but paid shipping on as well. I was told they would be sent out. Still only received partial of what I was missing. I requested a refund for item/shipping that was not received and was told on 10/14 that I would receive reimbursement that day via Venmo (which was weird to begin with as this order was paid via Credit Card) and never received the refund. So I have paid money and shipping costs and did not receive all of said product. Im not sure how this is even a legit company but I would recommend people steer clear.

  • Initial Complaint

    Date:09/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with Evolution Team apparel August 4th. The website states that the product will ship 4 weeks from close date. Based on the stated time span on the website I should have received my order September 15th. It has been 6 weeks since the order closed. I have contacted the dealer representative **** ********* multiple times via email and phone. I have yet to hear back from him. Since I have not heard from him I contacted the corporate office. The only thing they told me was to contact Mr. ********** In my original email to them and response email I had stated that I had contacted him and that is why I was emailing them. As of September 30, I have not received my order nor received any update on my order. My credit card was charged the day I placed my order August 4th.

Evolution Team Apparel is NOT a BBB Accredited Business.

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