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Business Profile

Truck Dealers

Velocity Truck Centers - Nashville

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Velocity Truck Centers - Nashville's headquarters and its corporate-owned locations. To view all corporate locations, see

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Velocity Truck Centers - Nashville has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Blake L

      Date: 04/09/2025

      Avoid Velocity Truck Centers in Nashville TN (319 Fesslers LN) if you can. I am extremely disappointed in my experience with Velocity Truck Centers. My driver took my 2019 Freightliner Cascadia DD13 in because the Aftertreatment System indicator light came on. After holding my truck for 9 hours with little communication, they told me I needed a DEF pump. To make a long story short, they sent me an invoice for a whopping $2800 to change the DEF pump and that was with a discount. Let me remind you they charge over $250 per labor hour and they exaggerate the time it takes to make repairs. Knowing $2800 was absolutely ridiculous because I do many repairs on my own, I called ****** and they quoted me $1500 for parts and labor. After I paid $510 for a diagnostic fee, I took my truck to ****** and they had me in and out in 3.5 hours including their own diagnostic tests to ensure the DEF pump was the issue. This is the second time Velocity inflated the cost of repairs. Back in June of 2024, Velocity in Alabama charged me nearly $5000 for some fairly straightforward repairs that had to be redone when I got home. I will not be returning to Velocity, and I definitely don't recommend this shop to anyone looking for honest, timely service.

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