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Customer Review Ratings
Average of 6 Customer Reviews
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Review fromJohn H
Date: 09/15/2023
5 starsJohn H
Date: 09/15/2023
Milton W**** my technician today did a terrific job replacing a faucet and a faucet cartridge on another. I'd have to say he is one of the best, very knowledgeable, professional, polite, courteous and friendly. I will keep his name on file and hopefully have him do other jobs for me in the future. He is a good one!!! Hard to find today such a highly qualified tech as Milton W**** today.
Holt Plumbing Company, LLC
Date: 09/18/2023
Thank you for your business and taking the time to leave a review!Review fromGeorge B
Date: 03/03/2023
1 starGeorge B
Date: 03/03/2023
Terrible customer service from management and dispatchers. Had pipe bursting emergency over Christmas. They came out but didn't finish the job. Said we were on schedule for following week but never came. In the interim we had another active leak. Was told by dispatcher we were second on list on Christmas morning. They never showed up. When we called, they lied and said we were never on the list. Then they never came to fix either leak but did bill us for over $1,000. We were without running water for 6 days while we waited for a reputable company to be honest and fix our issues. Needless to say we will never use Holt again. BUYER BE WARE!! THESE GUYS ARE LIARS. USE *** ******* INSTEAD.Holt Plumbing Company, LLC
Date: 03/07/2023
I am sorry we did not meet your expectations. The terrible temperatures at the end of December left many people calling us at once. We could not answer all the calls for several days even while we were fully staffed, so it is possible that someone did fail to get your return call on the schedule. While we tried to handle the madness as best we could, I am sorry we disappointed you.Review fromNatalie J
Date: 01/20/2023
5 starsNatalie J
Date: 01/20/2023
I can't even start with the number of times Holt Plumbing has saved me. Multiple times at the beginning and during the pandemic when no one would come out and my house was hit by the tornado. From installing 2 vanities (I needed to remove due to air issues), fixing outdoor spigots, replacing a water heater (and giving me a deal on a bigger one), replacing shower knob, and even coming out for a super backed up toilet. They've given me the chance to ask questions and send them issues with an office manager contacting me and giving me suggestions to try first before having a serviceman come out and saving me hundreds of dollars(!) on a few things I could fix myself and saving me time. Great family business and I've met multiple different plumbers that have all been great. Couldn't recommend more!Holt Plumbing Company, LLC
Date: 01/23/2023
Thank you! We are glad to have to opportunity to help.Review fromShane C
Date: 12/15/2022
5 starsShane C
Date: 12/15/2022
Holt Plumbing has helped me on numerous occasions with a variety of issues (installing a washer box, repairing a water heater, and locating a leak) at a rental property. They've been responsive, reasonable, and very communicative. Couldn't ask for much more!Holt Plumbing Company, LLC
Date: 01/23/2023
Thank you!Review fromZak P
Date: 12/15/2022
5 starsZak P
Date: 12/15/2022
Great company to work with, reliable, timely and fair pricing is why I continue to come back for our commercial assets for the past 10 years.Holt Plumbing Company, LLC
Date: 01/23/2023
We appreciate your business and look forward to continuing to work with you.Review fromJim B
Date: 11/30/2022
1 starJim B
Date: 11/30/2022
1600+ dollars so far to clear a simple clog and it’s still not fixed.
9 hours late to the water jet appointment.
Flooded my bathroom, twice! The helper didn’t know how to install a toilet (first the pressure line then the wax seal). I had to chase them backing up the driveway as they left it flooding!
Double charged the camera fee ($495) because they didn’t have the water jet with them.
Toilet still won’t flush, tub won’t drain.
Called to try and get them to stand behind their work and they wanted to schedule another $1100 trip to try and do the work they never did the first time.
Don’t get ripped off like I did, take your business somewhere else.Holt Plumbing Company, LLC
Date: 12/09/2022
*** **** we apologize for the trouble you have had at your property. As you now Know, your sewer line is in need of further work for a permanent fix. We have received your signed contract and will be reaching out to you shortly to schedule the underground repair. We hope you are now satisfied.
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