Reviews
Customer Review Ratings
Average of 2 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRobert Y
Date: 04/17/2025
1 starRobert Y
Date: 04/17/2025
My local water company said I had a leak. After I shut off water at a cutoff in the basement, the water meter was still moving. I determined leak was between meter and house. I called Mt. Juliet Plumbing and Leak Detection and after doing what I had already done, he said it was just a slow leak somewhere in the yard and could not or would not detect where the leak was. He then wanted $350 for leak detection fee. I refused to pay for service NOT rendered. This was his text response after he left: As discussed on the phone when we talked we do not guarantee successful results for a flat fee the $350 was for a general leak detection. If you come to your senses I might be willing to give you 10% off but if you don't pay though, you ****** me off so bad, I'll sue you to teach your *** a lesson.
Mt. Juliet Plumbing And Leak Detection, LLC
Date: 04/21/2025
You owe us $350.00 *** *****. You're a terrible customer who doesn't pay people you call to your home. This is based on the fact that you have refused to pay us for the services we provided. Complaining on line isn't going to make your plumbing service bill go away. If you do not pay, we'll be forced to file legal documents against you. Have a great day.Review fromDavid S
Date: 11/17/2022
5 starsCame at appointed time. Had excellent knowledge of the problem Gave a good recommendation for restoration
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.