We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Private Golf Courses

Old Hickory Country Club

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Private Golf Courses.

Complaints

This profile includes complaints for Old Hickory Country Club's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Old Hickory Country Club has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Old Hickory Country Club

      1904 Hadley Avenue Old Hickory, TN 37138

    • Old Hickory Country Club

      P.O.Box 150 Old Hickory, TN 37138

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/21/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      OHCC was sold to a private party approximately 5 years ago. As a condition of the sale, an escrow account was created to ensure the terms of the sale were complied with by new owners. After a 5 year period, the funds remaining in the escrow account were to be distributed to members of record at the time of the sale. I was a member (and Board Member) at the time of the sale and entitled to a share of the disbursement. Since I had moved, the check was sent to my old address and thus I never got it. I received word that checks were distributed and called OHCC to give them my new address. I spoke with **** in Accounting and she confirmed I was a member at the time of the sale and entitled to the $787.50 that was sent to all members. **** told me she would "put a check in the mail on or about May 15, 2024. It is now June 21, 2024 and I have not received a check. I have called **** three times and the ***************** once, and have not heard anything back as of today. Attached is the letter that was sent to members at the time of the sale along with a check that was sent to my friend.

      Business Response

      Date: 07/09/2024

      ************** reached out via email and I was able to answer his complaint. As explained to him - that company is dissolved and we are not associated with the previous company. I did aide in the distribution however, my current job comes first. A check, included in the attachment, has been mailed to **************. 

    Old Hickory Country Club is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.