We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Gardener

Asparagus Root For Sale

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gardener.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Vendor did not honor her commitment to send the asparagus plants I ordered Feb. 16 2024. Here it is May and no product or refund. ******* the shipper even admits to not sending any of my plants to me and did not issue a refund as requested. Continued to tell me it snows in May in dayton ohio.....no chance of snow in May. Also made excuses for not shipping...tornado warnings, wet fields. requested refund and did not receive any of my money back. contested with credit card company and she lied to get the charges reinstated even admitting to to CC investigation that she never sent me my order or gave a refund. Very dishonest business and would encourage all to stay away from Asparagusfarm  .com ******* is a very dishonest person. will be re-filing a charge back with credit card company and give supporting evidence of my dilemma.

    Customer Answer

    Date: 06/14/2024

    No I have not heard any response from this vendor.  Does not answer email or calls.  Now I do not hear anything from ********* Bank and I guess I will file a complaint on the Bank as well.  I sent all the documentation to the bank.   Asparagus farms still has my $238 and has not sent the asparagus roots as agreed to upon the sale.  very dishonest and non re

    **** ******

  • Initial Complaint

    Date:07/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, on January 24 I purchased from Asparagus Farm 6 lovage plants to be delivered around April. On April 16th the plants were shipped and we received them on April 25th. The package was shipped Priority with **** and it was insured for 100.00. The plants arrived damaged, being on the road for so many days. I have pictures and records of everything. I called the shipper, Mrs. *******, also I have e-mailed the pictures and she told me that she will send me other lovage plants. I never received new ones and now if I email they never answer and on the phone when she hears my voice she hangs up on me. It’s not about the money, the plants were for my mother who lives with me. If I don’t say anything, other people don’t say nothing, then they can do this to a lot of people. You pay for a product and you expect to receive a good product. The insurance money from the Post Office can be retrieved only by the shipper, so I don’t see what the problem is, they can recuperate their money. They can refund us the money or send us new plants ( which we prefer). Just wanted to make sure that other people don’t receive the same treatment from them. I paid 39.00 in January 2023 with a credit card. The phone number that I could reach Mrs. ******* is ************. Thank you.

Asparagus Root For Sale is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.