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Business Profile

Campgrounds

Sasquatch Farm

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/18/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We paid for a month, had nothing but problems with them, the owner called my husband a mother fker, shut our power off, lied to the cops, and stole 400.00 from us, we left after a week, it was supposed to be pro rated and returned to us, never was

    Business Response

    Date: 11/01/2023

     This man and his wife were asked to leave as they were driving in areas they were not supposed to. Tearing up the grounds. They both were drunk and screaming  bad words. Disturbing other guests.  When we asked leave the behavior be came worse and the police had to be called and they had to escorted out.  They cut the electrical box and  broke a sewer pipe  as well.

    We have a no refund policy if you breaking the rules you leave with out a refund. They broke all of them.

    We where very nice and  converted there monthly stay to a nightly rate and re funded them the difference.  Minus the property damage of $200.00 and  they were refunded $228.00. We have rules to protect other guests from people like this. They were awful drunk and belligerent the whole 7 days. Our rules are in the online contract they. Have and  before we book they have to read the rules before check out and sign them.

    Customer Answer

    Date: 11/03/2023

    That's nothing but lies, I don't drink for one, 2 I have no idea where the electric box is and 3 they called the cops and lied to them, there ********, they feed off other people's money, the owner is a low life and karma will be served

Sasquatch Farm is NOT a BBB Accredited Business.

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