Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/06/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On may 1st I took my truck down to elvis ********************** To get the air conditioning work done on it. He said would be $29.95 depending on how much freon I had in the vehicle which I had enough. I'm also a mechanic. I just don't do air conditioning work. I mean, I'm no master mechanic like he calls himself. So he has the truck till today, which is July 5th of 2023. We called out there to get the truck. Hes had it over a month. I took 3 compressors down there brand new.And He tells me that they're all bad the ones that he said. And I quote the one you got from Amazon are no good. No free on it. I sent him a message and email back in the middle of the month and told him the stuff that I was facing here with a few individuals if I didn't know any better have an experience that I have working in body shops and mechanic shops that this is a case of sabotage or just pure. Neglect on his part. Oh, and on top of that lack of experience. But hes a master mechanic now. I'd have to ask if hes ASE certified. Cause I can't pull up his business evidently. It's not registered with the Better Business Bureau.So he writes t a bill for $360. I'm out of compressor I didn't get the compressor back.And he didn't give it to me. I asked him for it and they could not produce it. So so I have an elderly father. Hes giving me the truck and hes had to pay out-of-pocket to get it. We're on a budget here. He told me he was guaranthey're taid to do it discounty and a good job. And we don't even want to go into the whole story of how this transpired because I just had air conditioning working other $1000 at ******* mechanic shop and you are to see the show that they put on Down. They're, they'll be lucky I don't soon for what they're done to me I'm not. I'm not really worried about my dad. Because he paid right into it. And just so happens some of the mechanics that work for him used to work for ******* and I told him what happened over at ******* They're all on drugs it looks like

  Customer Answer

  Date: 09/02/2023

  I'm sorry for not responding to your questions it doesn't mean I wanted to quit there are innocent people out there getting beat outta there hard earned money this guy is a no good con artist he should get jail time for what he's doing I see it because I been in the business my whole life that's why I told him don't lay another hand in my truck I would like my money back if it's not a bother he needs to be shut down he's not even registered what's going on with that he's claiming hes a master mechanic from ******* putting a stop to his shenanigans would be payment enough for the ones that have been taking advantage of he's got over 40 cars parked in his lot Alot of them are the sake that was there when I had my truck there for a month thank y'all God bless America