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Business Profile

Car Racing Equipment

DBR High Performance, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKrystin H

    Date: 11/06/2024

    1 star

    Krystin H

    Date: 11/06/2024

    We’ve taken the vehicle to them multiple different times. They would keep and “work” on the vehicle each time for months. We did everything they recommended every time and used the contractors they do business with. Spending THOUSANDS for every visit. Everytime the car would last a couple of days and break down again. Well same story this time, and like the other times they want the car back to fix along with thousands more. This business is a ponzi scam and we were dumb enough to keep returning the car so they could “figure out what happened because it just doesn’t make sense” or they pass the buck off to the contractor they use. $30,000 later and the car still isn’t fixed and in the same shape it was when we originally took it to them 2 years ago.

    DBR High Performance, LLC

    Date: 11/11/2024

    DBR appreciates your feedback and are sorry to hear you were dissatisfied with your experience. At DBR, our priority is to provide high-quality service and ensure our customers’ vehicles are safe and reliable. In this case, we dedicated substantial time and effort to address complex, underlying issues with your vehicle, working closely with specialized contractors to exhaust all available solutions.
    We understand your frustration with the challenges involved in repairing a vehicle with such unique and persistent issues. Our team followed industry best practices, communicated openly about the necessary steps, and invested significant resources to try to resolve these concerns. We stand by our commitment to quality and transparency, and we believe we have done everything possible within and above industry standards to address your vehicle’s needs.
    Thank you again for the opportunity to serve you, and we wish you the best moving forward

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