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Business Profile

General Contractor

Seal and Supports, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We made a contract with this company paid them $5,200 deposit in april 2023 and paid them a remainder of $10,200 when they said the job was completed. A grand total of $15,400. They did not complete the job as stated in their contract. We initially contacted ***************************** about sagging floors. *************************** came out a few days later and gave us an estimate and said how he and his company could correct the issues. He also said that we needed to encapsulate our crawl space to prevent any future moisture issues and our air quality would be much better and less dust inside the home. We did not have bad air quality before just one room had a musty smell. We trusted him and agreed for his company to complete the work. Little did I know that his "DanJacks" was not going to be able to live up to hype. None of the floors are more level than they where initially. He did nothing to get rid of the existing mold issues before encapsulation and there is multiple areas where the barrier is not taped up you can see the dirt ground covered in mold and fungi under the barrier he installed and also under the plastic that was under the house before he done any work. He stated they was going to remove all debris. We are a little over three months into this situation and ever since we have had nothing but problems. We now have standing water on top of his barrier bc he cut into our ducts and it is condensation from them, it is so humid inside our home the floors feel wet and sticky, and our electric bill has increased bc we have to run the air a lot more bc the humidity makes it feel hotter, & worst of all our air quality is very poor bc of high CO2s, ***************** **************** said just to give it a few months and it would probably get better. He said the mold would go dormant but it is not going to at 68% humidity. I would not recommend his company unless you want more issues than you did to start with. We are now having to hire another company to come and correct his mistakes.

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