Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hotels

Bolt Farm Treehouse

Reviews

Customer Review Ratings

4.95/5 stars

Average of 84 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKelli R

    Date: 04/22/2024

    5 stars

    Kelli R

    Date: 04/22/2024

    The name may say honeymoon treehouse but we utilized this destination as a girl's trip celebrating my retirement! Absolute perfection is just an understatement! I can't stress enough how this property and its staff take care of you! Between resting, relaxing, hiking, exploring, and spending time at this amazing property, I am refreshed, decompressed, and ready for my next chapter. Thank you to all of Bolt Farm for what you do everyday! This is a destination I will be sharing and recommending! Again, absolute perfection!

    Bolt Farm Treehouse

    Date: 04/25/2024

    Sounds like you had an incredible girl's trip! We're so glad the Honeymoon Treehouse was the perfect spot to celebrate your retirement and to hear that you left feeling refreshed and ready for the next chapter. Thanks for the shout-out to our team—we love taking care of you!  
  • Review fromPaul S

    Date: 04/22/2024

    5 stars

    Paul S

    Date: 04/22/2024

    The views are incredible and the experience is amazing! We loved being in the hot tub at night and feeling so close to the moon that you could almost reach out and touch it!

    Bolt Farm Treehouse

    Date: 04/25/2024

    It sounds like you had a magical time! The views are definitely stunning, and the hot tub at night feels like you can almost touch the moon, right? We're so glad you enjoyed it. Thanks for sharing your experience, and we can't wait to see you again!
  • Review fromKimberly P

    Date: 04/21/2024

    1 star

    Kimberly P

    Date: 04/21/2024

    FALSE ADVERTISING! We rented one of the new treehouses for our 30th anniversary and was excited for the “rest, relax n reconnect” which is what Bolthouse promotes and what we ended up with is being next door to Bolthouse’s construction site! It was the worse experience! The noise all day was obnoxious. We didnt get any quiet for 9 hrs. I texted n complained and all they offered was a free dinner nearby. So disappointed. Will never recommend this place to anyone.

    Bolt Farm Treehouse

    Date: 04/23/2024

    Hi Kim,



    We're truly sorry to hear about your disappointing experience during your stay, especially on such a special occasion as your 30th anniversary. It's incredibly important to us that our guests feel relaxed and at ease, and we're saddened you experienced this.



    We often have work that needs to be done on the property and we do our best to complete anything that might disrupt guests on turn days, but sometimes outside help is required when it's available. We truly regret this impacted your stay.



    We’ve taken note of your feedback and will be reaching out to discuss how we can make this right for you. Please know that we are committed to ensuring your next visit is much more enjoyable. Once again, we're sorry for the inconvenience and disappointment caused, and we hope you'll give us another chance in the future.Thank you for your feedback.



    Regards,

    Bolt Farm Treehouse
  • Review fromJaime D

    Date: 04/21/2024

    5 stars

    Jaime D

    Date: 04/21/2024

    Incredible place to relax, reconnect and unwind. Every dome was strategically placed for maximum privacy. Every detail in the dome was well thought out. We cannot wait to return.

    Bolt Farm Treehouse

    Date: 04/22/2024

    Thanks a lot! We're glad you enjoyed the privacy and thoughtful design of our Dome. Can't wait to see you again!
  • Review fromDoug and Cathy P

    Date: 04/19/2024

    5 stars

    Doug and Cathy P

    Date: 04/19/2024

    Beautiful place with stunning views. Great place to relax and enjoy some quiet time together. The New Honeymoon Treehouse#4 was right next to a little hiking trail with some small waterfalls and some nice little benches to relax on. Can't wait to return. Thanks for everything Bolt Farms.

    Bolt Farm Treehouse

    Date: 04/22/2024

    Thanks a bunch for the kind words! We're glad you loved the views and the New Honeymoon Treehouse and that you enjoyed the trail and waterfalls. We can't wait to have you back for more! 
  • Review fromJohn B

    Date: 04/19/2024

    5 stars

    John B

    Date: 04/19/2024

    I think this statement says it all. “We look forward to our next visit.” We had a great time and our only regret is we only booked 2 days. Four days would have been much better for the chance to unwind even more. Whenever we needed anything or had questions they were very responsive. Every member of the staff we interacted with was kind and friendly and helpful. We will recommend it to others.

    Bolt Farm Treehouse

    Date: 04/22/2024

    Thank you for your kind words! We're delighted you enjoyed your stay and appreciated our responsive staff. We wish you could have stayed longer too. We appreciate your recommendation and are looking forward to seeing you again soon!
  • Review fromJennifer H

    Date: 04/18/2024

    5 stars

    Jennifer H

    Date: 04/18/2024

    Such a beautiful and peaceful place. The outdoor amenities (pizza oven, grill, outdoor shower (with heated floors), the hot tub, the swing, and the fire pit were all awesome and utilized! The indoor amenities were top notch too! A relaxing time on the cliffs of Whitwell, TN.

    Bolt Farm Treehouse

    Date: 04/19/2024

    Your enthusiasm is infectious! So thrilled to hear you enjoyed all the outdoor amenities and that you found our indoor amenities top-notch too! Thanks a ton for soaking up the beauty and peace of Whitwell with us! Looking forward to your return! 
  • Review fromSharayu P

    Date: 04/18/2024

    5 stars

    Sharayu P

    Date: 04/18/2024

    This has been the best vacation for us as a couple. The vibe is magical. Everything indoor and outdoor is perfect and classy. The details to what is needed is heartwarming. Words won’t do justice to these luxe domes. Everyone needs to visit these once in their lifetime. We will definitely be coming back soon. I want to checkout the glass tree house next time . I feel me and my husband bonded so much more here. Thank you team for making this experience worthwhile and unforgettable. Loads of love.
    -Sharayu

    Bolt Farm Treehouse

    Date: 04/19/2024

    Hey Sharayu! Your words mean the world to us! So thrilled you had the best time ever! Can't wait to welcome you back for more unforgettable moments! Loads of love from the whole team!
  • Review fromRebecca S

    Date: 04/17/2024

    5 stars

    Rebecca S

    Date: 04/17/2024

    This is the most exquisite place to stay if you want to reconnect or just want to get away from it all. Seth and Tori have created the most magical cliffside treehouse that made us never want to leave. Every detail has been thought of to make this the most romantic place where you can really Live like kings and play like kids. We will member forget our 32nd anniversary and we will be back!!

    Bolt Farm Treehouse

    Date: 04/19/2024

    Your words make us beam with joy! We're thrilled to hear you found our cliffside treehouse so magical and perfect for reconnecting or escaping it all! We've put our hearts into every detail, and we're so glad it made your 32nd anniversary unforgettable! Can't wait to welcome you back for more kings-and-kids-style fun!
  • Review fromVictoria M

    Date: 04/17/2024

    5 stars

    Victoria M

    Date: 04/17/2024

    The honeymoon treehouse was the perfect escape for my husband and I on our 1st wedding anniversary! Bolt Farms is such a relaxing and breathtaking place to unwind and reconnect with your partner! We will definitely be coming back!

    Bolt Farm Treehouse

    Date: 04/19/2024

    Thanks for sharing your wonderful experience with us! We're over the moon to hear that we've provided you with the perfect escape for your first anniversary. We're all about that relaxing and breathtaking vibe, and we're thrilled it helped you unwind and reconnect with your partner. Can't wait to have you back for more unforgettable moments!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.