Reviews
Customer Review Ratings
Average of 79 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCHAD S
Date: 02/21/2025
5 starsCHAD S
Date: 02/21/2025
Great customer service. Office personnel were friendly and very helpful. Quote came quickly and they kept me informed of my vehicles in transit. Highly recommend.
Lone Star Car Transportation
Date: 02/24/2025
Thank you for your business. We appreciate you.Review fromDean A
Date: 02/18/2025
5 starsDean A
Date: 02/18/2025
Fantastic experience. Great communication, service and price. Couldn’t be more positive about my experience.Lone Star Car Transportation
Date: 02/21/2025
Thank you for your 5-star review. We take our reviews very seriously and am glad to hear you are happy with our service.Review fromDrake D
Date: 12/13/2024
5 starsEasy. Had great communication and reasonable price. Service was professional all the way around.Review fromChris V
Date: 12/10/2024
5 starsQuick, reasonable, and easy! Great experience getting our new car delivered to us from out of state!Review fromCarlo B
Date: 12/05/2024
5 starsGreat communication by the dispatch team as well as the driver. I was provided a status very frequently and when the vehicle arrived, it was in tip top shape. I couldn't ask for a better experience.Review fromAvery A
Date: 11/29/2024
5 starsThe cost was reasonable, if not a lot cheaper than expected and the staff I spoke with initially had my car on the transport the next day. Lone Star Transport delived my vehicle quickly and without any damage or issues. The driver kept in touch with me regularly to make sure the delivery went smoothly and unloaded in a spot I didn't think he would be able pull off.Review fromNathan S
Date: 11/18/2024
5 starsNathan S
Date: 11/18/2024
Great customer service and quick to get my vehicles lined up & shipped!Lone Star Car Transportation
Date: 11/20/2024
Thank you for your 5 star review. Your business is appreciated.Review fromLena Y
Date: 11/16/2024
5 starsLena Y
Date: 11/16/2024
Great experience - very smooth, considerate and timely. Estimated delivery in 2 days and it actually only took 1 day! Thank you.Lone Star Car Transportation
Date: 11/20/2024
Thank you for your 5 star review. Your business is appreciated.Review fromSuraj N
Date: 10/24/2024
5 starsI had an excellent experience with their service—truly professional and punctual. I purchased a car from a Crain Hyundai, Bentonville, Arkansas, and they managed to deliver it to Fort Worth, Texas, on the very same day they picked it up. The efficiency and attention to detail made the whole process seamless and stress-free. Highly recommend!Review fromJimmy Ray P
Date: 10/20/2024
5 starsMy wife and I were recently in Houston preparing to move her parents back to Georgia with us. After several weeks of packing, painting, and more, we were finally ready to leave. A friend referred me to Lone Star so we could have their car shipped, and they were GREAT! I was given a price that never changed and the car arrived ahead of schedule. I have heard horror stories about other carrier's holding your car hostage and demanding more money than quoted. I have Lone Star in my contacts and will recommend them to anyone in need.
Thanks again Lone Star and keep the wheels turning!!
JRP
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.