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Business Profile

General Contractor

All In One General Contractors

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/01/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    All in one installed a metal patio cover for me, the first time it rained it leaked, I called them and they came out and looked at it said they needed to add some flashing. They added the flashing and left without testing it, next time it rained it still leaked so I contacted all in one and they said they would send someone out, no one showed up. Called all in one back and asked when someone would be coming out and they said in a couple days. No one showed up. I then called them back and again no one showed you. Every time it rains I have to move things around on my patio. I then texted them asking when someone would be coming out and no response. I text several Mortimer and called several time with no answer or response. I then called them from a different number and they answer. I spoke to them and asked when someone would show up and they stated that the warranty guy would be calling me and showing up to repair the issue. Never called or showed up. My wife missed work one day waiting on them to show up. I missed time from work waiting on someone to show up. I messaged them on Facebook because they stopped answering any calls and also contacted them on messenger, with no response.

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