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Business Profile

Air Conditioning Contractors

On The Spot HVAC LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Dheeraj B

    Date: 04/29/2024

    Stay away from this company. They tricked me into replacing the ac circuit board even though the issue was with the contactor. Heres my story.My AC stopped working and my ****** nest thermostat gave me an e103 error code. When I looked up the code, online research mentioned that the Contactor had to be replaced to get the ac compressor fan working. So I called this company to get it fixed. ***** and ******* showed up and after some investigation told me that my AC circuit board was fried and had to be replaced. I insisted we start with replacing the contactor but ******* said that the Contactor is fine and that the circuit board has to be replaced. I agreed what they mentioned and let them change the circuit board. They came a week later and ***** replaced the board. Then I noticed ******* going outside to work on the compressor fan, but I didnt think much of it. After he returned and turned on the *** it started working. When I asked ***** if everything was good, he said that he replaced the board and it started working. I paid them and they left. I was still trying to figure out what ******* did outside if it was just the Board that needed replacement and so I called ***** asking him what work did ******* do. He said that he messed up the wiring while replacing the board and it shorted the contactor and so ******* replaced it for free. I have never had anyone fix anything for free and not tell me. That is when I realized that I had been conned. What a convenient coincidence that he fried the contactor which was the original issue that my thermostat pointed to. And he didnt even mention it to me while I was making the payment which clearly shows that either they are incompetent and refuse to accept, it or they knew the issue and conned me. Either way this company shouldnt be in business. If you do the mistake of calling them, make sure to get a second opinion before paying $960 like me.

  • Dennis T

    Date: 04/12/2023

    At first I was very satisfied at the installation from an outside unit 1-2 years ago. And additionally put a fan motor on my primary residence.
    I thought to use them again this year. And diagnostics were run on 2 properties. Verbally I was told there were issues and he needed my email to send a copy of invoice as welll as the diagnosis along with cost to fix.
    I mentioned I had warranty companies and would like to run it by them.
    Then I was told they didn’t deal with warranty companies.
    A new day and I only received receipt but no diagnosis. I decided to call. And was told the report wasn’t issued cause I might comparison shop. But the tech might call to further discuss; in feeling like this might not occur I decided to call multi times as the line wasn’t being picked up.
    I couldn’t connect to regular repair number so called JP for new installs to describe situation. In the start of conversation the owner called. I merged the calls. I started to get cursed at and told to never use them again.
    I have never been tested as a customer like this. Wasn’t sure whether to leave this review.

On The Spot HVAC LLC is NOT a BBB Accredited Business.

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