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Business Profile

Oil and Gas Exploration

LRG Energy, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Oil and Gas Exploration.

Complaints

This profile includes complaints for LRG Energy, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LRG Energy, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • LRG Energy, LLC

      PO Box 2239 Allen, TX 75013-0039

    • LRG Energy, LLC

      PO Box 3423 Stinnett, TX 79083-3423

    • LRG Energy, LLC

      641 Lexington Ave Fl 21 New York, NY 10022-4573

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/31/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After their response to the complain, they emailed me saying that they did have after all the sufficient documents to switch the account to my name. When I questioned them if they were going to send me a lump sum of the checks that could not be cashed due to being in my mother's name, they requested me to send them 5 years worth of uncashed checks. I told them that I did not have them as I had disposed them and they ghosted the communication again. Also, even though they claimed that they changed the account to my name and new address, another check was sent to my old address still in my mother's name. I sent them an email asking them if the changes had been made after all bc of this letter that was forwarded to my address and they also ignored this email. I want to avoid getting a lawyer involved but I may have to due to their shady behavior if there is no resolution through this channel. I have emails proving this but it does not let me attach them for whatever reason. 

      Business Response

      Date: 08/15/2024

      Hi,

      We have been responsive to the complainant. They originally have not provided satisfactory documents. We have requested required documents. They have provided some documents, but not all that are needed. We have replied to them directly via email. 

      Thank you

      Business Response

      Date: 09/13/2024

      Hi,
      We have been responsive to the complainant. They originally have not provided satisfactory documents. We have requested required documents. They have provided the necessary documents. We have made the changes they requested. We have replied to them directly via email. 

      Thank you

    LRG Energy, LLC is NOT a BBB Accredited Business.

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