Real Estate Agents
DMD Realty, LLCComplaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:10/27/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
$500 was paid to Deal ******* LLC also known as DMD Realty for the purchase of real estate leads. Upon paying the company, I did not hear back from them. This is a SCAM.
Business Response
Date: 10/28/2023
We are working on a resolution unfortunately an ex employee hacked the website and all data was lost we will work to get the client refunded an email was sent to everyone that we were able to find information on yesterday.Business Response
Date: 11/13/2023
I attached a document with two different emails the person ******************* is libeling and slandering myself and ************* Deal ******* was generating the lead and DMD Realty LLC collected the referral fees and the merchant payments and they were sent direct to the company we had generating the leads. There was an ex employee that not only deleted the website but all the data of whom and signed up and when they signed up. There are some who signed up around 2 years ago the agreement was for 6 months there were requirements for the agents end that they had to provide status ad follow up. We do not have any of the data as the ex employee deleted all the data , the website and all access to the data and in addition the same person hacked our bank account and withdrew all the funds as well. The person emailing the people we suspect maybe the former employee but cannot confirm as the email address he uses to email from we cannot get a response when we have tried to contact him on multiple occasions ,in addition none of the agents who have asked him how they got their information and they also get no response. We have researched to see if ************** is a licensed agent but have not been able to find anyone that is licensed and using his email address. We did email everyone on the list and the person making the complaint here was contacted by my business partner ************* as well. I am also attaching a copy of what each agent would sign as to terms and conditions when they signed up for the service. We only have obtained emails from agents who have contacted us and sent us a copy of the email they received and it had a list of emails. We have sent an email to each and everyone and when we are contacted if we are not available when the call comes we return the call as soon as humanly possible. For those who purchased the leads in the last 3 months or so before the hack occured we asked them to dispute with the credit card company.
I will submit the document the agents signed when they chose to purchase the leads in another update
Business Response
Date: 11/13/2023
This is the document each agent signedBusiness Response
Date: 11/13/2023
This is the document each agent signedBusiness Response
Date: 11/13/2023
This is the document each agent signedBusiness Response
Date: 11/14/2023
see attachedCustomer Answer
Date: 11/15/2023
I am rejecting this response because: I would like to be reimbursed the $499. It has been past 3 months and therefore I cannot dispute on my credit card.Business Response
Date: 11/29/2023
I will send a refund by 12/8/2023 I need the address and name to send it to.Customer Answer
Date: 11/29/2023
I am rejecting this response because: Once check has been received, I will close the case out.
Name for check: ****************************;
Address: *****************************************************************
Business Response
Date: 02/21/2024
I did send a check with a refund last yearCustomer Answer
Date: 02/21/2024
Received compensation from company. thank you.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Read moreBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.