We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Motor Homes

MHS RV

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motor Homes.

Reviews

This profile includes reviews for MHS RV's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MHS RV has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • MHS RV

      5411 S Interstate 35 W Alvarado, TX 76009-6381

    • MHS RV

      100 O’Banion Way Alvarado, TX 76009

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Michelle H

      Date: 07/02/2025

      I attempted to purchase a 2025 Tranquility 19A from Motor Home Specialist RV (MHSRV) in ********, ** for $103,000. Unfortunately, my experience was deeply disappointing and unprofessional. Incorrect paperwork, threatening calls, and texts ultimately led to the distrust and cancellation of a viable sale.The paperwork was consistently inaccurate. Although I rearranged my schedule to arrive earlier than planned, the paperwork remained incorrect, preventing me from moving forward and driving over 1200+ miles without accurate documentation.I requested final numbers, yet only received a screenshot via text for this info, which did not align with my calculations. I was met with resistance. I received threatening calls/texts from ************** (Cowboy), sales manager, pressuring me to sign immediately or risk cancellation of the sale/deposit refund.The high-pressure tactics employed were not only inappropriate but deeply concerning. The insistence that I sign without viewing the unit raised red flags about the vehicle's condition. I requested to have a certified, 3rd party inspector review the vehicle before proceeding. ****** stated that my deposit would remain refundable pending inspection, yet the DocuSign clearly indicated otherwise. As a legally binding document, the written contract would override any verbal or textual assurances. He initially agreed but quickly reversed his decision when I scheduled an inspection to occur within 48 hours without using the person he recommended. As a conflict of interest, I wanted to use someone I found. He refused to wait and insisted I sign immediately, despite the paperwork being wrong; I never rec'd a monthly payment amt.This entire experience, approximately 10 days, was riddled with administrative errors, high-pressure tactics, and an unwillingness to work transparently or in good faith. It left me feeling misled, pressured, and ultimately relieved to walk away before making a significant financial commitment.

    • Carol K

      Date: 04/14/2025

      Carol K

      Date: 04/14/2025

      The sales process was great. The service process is the worst. They have had our motor home for 4 months for warranty. I have started all communications but one. They have provided inaccurate information on the status of the warranty work during every single call. I have to call and leaves messages 2 or 3 times before they are returned. They promise to call me but never had.

      MHS RV

      Date: 04/18/2025

      The customers were contacted by the service department. All of their repairs were completed, and they picked up their coach on 4/17/25. Customers appeared happy and did not express any other concerns. 

    MHS RV is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.