Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auctioneer

Double S Auctions

Reviews

Customer Review Ratings

3.5/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMona B

    Date: 04/15/2025

    2 stars

    Mona B

    Date: 04/15/2025

    Great place to buy! Don't recommend selling. I've had items on three sales. Items of mine were sold that are now not showing on inventory of back sales. They disappeared, and were never paid. Items from the next sale were paid by check dated 20 days earlier than check was received. I was told that there was no way to know when check was mailed after it was dated. I am now waiting on a check which should be in the apx $700 range. I write this after the 14th business day from close of auction. Theoretically, mailed in the same city, I should have the check in hand. If it's like the last check, I'll be receiving it, if I receive it, in a few more weeks.
    This business appears to play fast and loose. I suggest donating to Goodwill.

    Double S Auctions

    Date: 04/16/2025

    We handle our business very professionally. We also have a contract and a list of items that we do not sell. Every person that drops items off to sell gets a copy. Some of the items we get do not meet the criteria and get donated. We also have a section in our contract that we have everyone initial that states this.
    We send out checks 14 business days after each sale although we write the checks right after the auction. This customer keeps getting her dates confused which can happen. Her check she is waiting on is actually $970. It would be unfortunate to donate to Goodwill when items have value but we appreciate that everyone has choices.
    We have a list of every item that sales and all of our auctions are posted online for people to go back and look at. They are all also in numerical order making it impossible to drop out items that were previously sold.
    We do appreciate all of our customers and buyers and do our best to showcase items that we are trusted with.
  • Review fromLisa G

    Date: 08/10/2023

    5 stars

    Lisa G

    Date: 08/10/2023

    Donda and her staff have always been helpful and explain how the auction process works and will answer any questions you may have about the auction. I have been a customer for over 4 years now, and I highly recommend her auction Double S Auction and Estate Auction.

    Double S Auctions

    Date: 08/18/2023

    Lisa thank you so much for your review. We appreciate your business and your friendship

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.