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Business Profile

Heating and Air Conditioning

Larry's Heating & Air
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4

Average of 4 Customer Reviews

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Review Details

  • Joy M

    Date: 10/25/2024

    The original heater I had installed broke and Larry's Heating and Air jump through hoops to get me a replacement under the warranty. It took a while but they came through and installed a new heater for me. They went above and beyond to help me and the workers were just fantastic. I will definitely use them again.

  • Erin V

    Date: 05/30/2024

    They installed a new HVAC system in our home. They were quick, efficient and affordable. I'm very happy with the work and look forward to using them anytime we're in need of HVAC assistance.

  • Eric W

    Date: 05/24/2024

    I’ve used Larry’s for two full installs on different properties over the last 5 years as well as regular service calls before the new equipment or for annual checkups. They have always been responsive, friendly, and easy to work with. The owner will go out of his way to ensure you are happy with their service, and the techs have been professional and on time. Further, Larry’s prices are some of the best in town. HVAC equipment prices continue to increase like everything else, but with Larry’s, you can be sure you are getting a fair price on good equipment.

  • Tama S

    Date: 06/11/2023

    Tama S

    Date: 06/11/2023

    I have no idea what this company exists!!!! Absolutely horrible customer service! Our unit is out for the second time within a year! They will not replace it! They supposedly waiting on parts! What a joke! Whoever answers the phone hasn’t a clue what’s going on! They have been out of the office all week! Lol! Do not do business with this company!!!

    Larry's Heating & Air

    Date: 06/14/2023

    Mrs. Smith,

    We deeply apologize for the inconvenience and trouble your experience has caused you. If a unit is repairable we do everything we can to properly repair any issues, If is part that is specific to the unit needs replacing sometimes it takes more time than normal to receive a special request item that has to come directly from the manufacturer though one of our parts houses because unfortunately we do not manufacture any parts or equipment in our shop. Our service techs handle orders that they make so our office staff sometimes does not know exact times or dates on parts or equipment orders.

    Our office is open Monday - Friday 8:00am - 5:00pm and there is an on call tech after 5pm every weekday and through the weekend. Our office number is 806-383-1956 and there is someone who is always here during business hours.

    We would like more information from you so that we may have an opportunity to make things right, please call or email us.

Larry's Heating & Air is BBB Accredited.

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