We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Bowling

USBC Bowling Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bowling.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Jacob B

    Date: 03/20/2025

    The **** is supposed to be an organization that serves adult and youth bowlers in the **. They state that they provide standardized rules, regulations, and benefits to make bowling fair and fun for everyone. **** is supposed to stand for values that include commitment, innovation, integrity, inclusiveness, and fun. They claim to have all those values mentioned above, yet, when I, a bowler and **** member, had an issue, they completely disregarded everything they supposedly stand for. On Feb 7, 2025, my league had their weekly bowling night. When we started our official practice, everyone noticed that their bowling ball was not getting the normal action/hook that they were used to getting. I and several other bowlers approached our house management to ask what was going on. They stated that nothing was different and the lanes were oiled as usual. A few frames into our first game, the house manager told our league president that the oil machine never put down any conditioner leaving the lanes oiled the full 60 feet. Nothing was done to correct the issue that night. We were told that we had to bowl or take a forfeit. The change in lanes directly goes against ****'s Rule 200. The lanes are supposed to be certified as a standard/house pattern and with the oil machine issue, they were not even close to any recognized oiled pattern. When presented with the issue, **** did nothing to correct the issue. When asked for guidance on how to handle the issue in the future if it occurs again, USBC provided no guidance. Why do I pay for a membership to the only ******************** recognized bowling organization if they do nothing to correct issues? They did not assist me or the other 119 bowlers that night. They do not uphold their own rules or regulations to make bowling fair. And that night, no one wanted to bowl on those lanes but were forced to bowl or forfeit. So, no one was having "fun." Why does the ***** still recognize them as the National Governing Body?

USBC Bowling Headquarters is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.